Services

Services rendered under an Outsourcing regime

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Telemarketing

Inbound

  • Customer Support
  • Cross Selling
  • Up Selling
  • Customer Loyalty
  • Request Management
  • Incidences
  • Help Desk
  • E-mail Management
  • Back Office

Outbound

  • Sales
  • Cross Selling
  • Up Selling
  • Customer Loyalty
  • Visits Scheduling
  • Charges Management
  • Telephone Surveys
  • Database Updates

Commercial

  • Direct Selling
  • Customer Acquisition
  • Customer Loyalty
  • Promotion of Services and Products

Marketing

  • Brand Promotion
  • Social Media Management
  • Promotional Campaigns
  • Lead Generation Campaigns
  • Digital Marketing
  • Direct Marketing

Human Resources

  • Recruitment and Selection
  • Training
  • Process Management

Administrative

  • Operational Support
  • Documentation Management
  • Hiring Management
  • Structural Organisation
  • Sales Processes
  • Logistics Management

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